Last Updated: August 29th, 2024
Welcome to the Observability Network! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. By using the Observability Network, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you sign up for our services, we collect the following personal information:
- Email Address: Used for account creation, communication, and access to specific features of the Observability Network.
1.2 Usage Data
We collect information about how you use our website and services, including:
- Your IP address, browser type, browser version, pages of our site that you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain Our Service: To manage your account and provide the services you request.
- To Communicate with You: To send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you.
- To Improve Our Services: To understand how users interact with our services and improve them based on that information.
- Analytics and Insights: We use third-party services like Google Analytics, Hotjar, and New Relic to collect, monitor, and analyze data to better understand user behavior and improve our website and services.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for their own marketing purposes. We may share your information with:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
- Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Observability Network, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
4. Data Storage and Security
We take the security of your personal information seriously and use industry-standard practices to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You have the right to access and update your personal information at any time by logging into your account or contacting us.
- Delete Your Data: You can request the deletion of your personal information by contacting us at on@optiapm.com. We will respond to your request in a reasonable timeframe.
6. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [Insert Contact Email or Contact Form URL].
